DETROIT – The Cadillac Escalade ranked first among all models in AutoPacific’s 2011 Vehicle Satisfaction Awards and topped the Luxury SUV segment for the fourth consecutive year.
The ranking is based on more than 68,000 surveys completed by owners of new cars and light trucks in the United States in the first quarter this year.
“It’s especially gratifying to be honored by AutoPacific’s Vehicle Satisfaction Awards because they’re chosen by owners,” said Don Butler, vice president for Cadillac marketing. “Escalade’s consistent strong showing in these awards is a testament to its ability to deliver what customers want in a luxury vehicle.”
AutoPacific’s research measures owner satisfaction across specific areas such as comfort, safety and the overall purchase/lease experience. AutoPacific is an automotive market research and consulting firm that publishes a variety of studies annually on the industry.
